Outage in Maxio

Maxio Platform 503 Error Access Issues

Resolved Major
April 24, 2025 - Started 7 days ago - Lasted 41 minutes
Official incident page

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Outage Details

During a scheduled release that was not expected to cause downtime, an issue occurred that is currently causing certain Maxio platform accounts to be temporarily unavailable. Impacted users are receiving a 503 error when attempting to access their accounts. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/24/2025 08:21PM

This incident has been resolved.

IDENTIFIED 7 days ago - at 04/24/2025 07:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 04/24/2025 07:50PM

During a scheduled release that was not expected to cause downtime, an issue occurred that is currently causing certain Maxio platform accounts to be temporarily unavailable. Impacted users are receiving a 503 error when attempting to access their accounts.

Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.

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