Outage in Maxio

Maxio Platform 503 Error Access Issues

Resolved Major

April 24, 2025 - Started 11 months ago - Lasted 41 minutes
Official incident page

Incident Report

During a scheduled release that was not expected to cause downtime, an issue occurred that is currently causing certain Maxio platform accounts to be temporarily unavailable. Impacted users are receiving a 503 error when attempting to access their accounts. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.

Components affected

Maxio Main Application Maxio Intuit Developer Group QuickBooks Online API

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 04/24/2025 08:21PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 04/24/2025 07:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 04/24/2025 07:50PM

During a scheduled release that was not expected to cause downtime, an issue occurred that is currently causing certain Maxio platform accounts to be temporarily unavailable. Impacted users are receiving a 503 error when attempting to access their accounts.

Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.

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