Outage in Maxio

Billing Portal Temporarily Unreachable

Resolved Major

July 16, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Between 11:24 to 11:40 Eastern (specific times dependent on DNS caching and propagation delays) billingportal.com was not reachable. This was due to an unexpected side-effect of planned DNS maintenance. Our team is currently monitoring as DNS caching and propagation delays may cause the portal to be temporarily unreachable for some customers.

Components affected

Maxio Billing Portal

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/16/2025 07:30PM

This incident has been resolved.

MONITORING 9 months ago - at 07/16/2025 05:25PM

We are continuing to monitor for any further issues.

MONITORING 9 months ago - at 07/16/2025 04:22PM

Latest Maxio outages

Advanced Billing: Invoice Viewing Errors (UI & API) - 2 days ago

Maxio Platform E-Billing Degradation - 9 days ago

Advanced Billing System Performance Degradation - 21 days ago

Stripe (Advanced Billing) Payment Processing Issue - 2 months ago

Maxio Platform Degradation: Integration Syncs & Exports - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook