Outage in Maxio

Billing Portal Temporarily Unreachable

Resolved Major
July 16, 2025 - Started 20 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Between 11:24 to 11:40 Eastern (specific times dependent on DNS caching and propagation delays) billingportal.com was not reachable. This was due to an unexpected side-effect of planned DNS maintenance. Our team is currently monitoring as DNS caching and propagation delays may cause the portal to be temporarily unreachable for some customers.
Components affected
Maxio Billing Portal
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 07/16/2025 07:30PM

This incident has been resolved.

MONITORING 20 days ago - at 07/16/2025 05:25PM

We are continuing to monitor for any further issues.

MONITORING 20 days ago - at 07/16/2025 04:22PM

Between 11:24 to 11:40 Eastern (specific times dependent on DNS caching and propagation delays) billingportal.com was not reachable. This was due to an unexpected side-effect of planned DNS maintenance. Our team is currently monitoring as DNS caching and propagation delays may cause the portal to be temporarily unreachable for some customers.

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