Outage in Medallia Concierge

Shortened URLs Timing Out

Resolved Minor
June 12, 2024 - Started over 1 year ago
Official incident page

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Outage Details

We're aware of an issue where Zingle Shortened URLs are timing out (ie https //zngl.me/xyzpage). Impact at this time is limited to URLs sent in outbound messages only. This appears to be infrequent & intermittent, most requests should still be successful. Our teams are actively investigating and working on a resolution.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2024 04:28PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/13/2024 12:40AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 06/13/2024 12:03AM

We're aware of an issue where Zingle Shortened URLs are timing out (ie https //zngl.me/xyzpage). Impact at this time is limited to URLs sent in outbound messages only. This appears to be infrequent & intermittent, most requests should still be successful.

Our teams are actively investigating and working on a resolution.

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