Outage in MedicalDirector Product
Paperless ePrescribing for MD Clinical: Scheduled Maintenance
Resolved MinorIncident Report
MD Clinical eRx paperless prescribing will be unavailable due to scheduled maintenance from 9pm AEDT Friday 21 February 2025 to 6am Saturday 22 February 2025.
During this time, ePrescribing via SMS will be unavailable and will revert to printed prescribing.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/21/2025 11:10AM
Maintenance complete
MONITORING
about 1 year ago - at 02/21/2025 11:03AM
Scheduled maintenance has been completed successfully and paperless prescribing via SMS is available again. Monitoring of performance will continue for Saturday and Sunday
INVESTIGATING
about 1 year ago - at 02/21/2025 10:11AM
MD Clinical eRx paperless prescribing will be unavailable due to scheduled maintenance from 9pm AEDT Friday 21 February 2025 to 6am Saturday 22 February 2025.
During this time, ePrescribing via SMS will be unavailable and will revert to printed prescribing.
Latest MedicalDirector Product outages
HealthLink Full Outage (P1) - Identified - 9 months ago
MDX: Full Outage (P1) - Identified - 9 months ago
Multiple SMS messages being sent to patients per paperless eRx script - about 1 year ago
MD Clinical paperless prescribing: Partial Outage (P2) - Identified - about 1 year ago
Helix: Partial Outage with MFA SMS (P2) - over 1 year ago
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