Outage in Meltwater

Delay in Instagram Content

Resolved Minor

April 26, 2025 - Started 12 months ago - Lasted 3 days
Official incident page

Incident Report

We are currently experiencing an issue with receiving Instagram content. Users may notice delays or missing content. Our Engineering team is actively investigating the issue, and we will continue to provide updates accordingly. We apologize for the inconvenience, and thank you for your patience.

Components affected

Meltwater Application Meltwater Search Meltwater Reports

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 03:31PM

After a period of monitoring, this issue is now resolved. Instagram content continues to flow into the platform as expected.

MONITORING 12 months ago - at 04/28/2025 07:44AM

Instagram content flows into the platform as expected. We will continue to monitor the application and provide updates accordingly.

IDENTIFIED 12 months ago - at 04/26/2025 04:35PM

Our Engineering team has resolved the underlying issue affecting Instagram content and are actively processing the backlog. We will continue to monitor and provide updates accordingly.

Thank you for your patience.

INVESTIGATING 12 months ago - at 04/26/2025 12:31PM

We are currently experiencing an issue with receiving Instagram content. Users may notice delays or missing content. Our Engineering team is actively investigating the issue, and we will continue to provide updates accordingly.

We apologize for the inconvenience, and thank you for your patience.

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