Outage in Meltwater

Klear Platform Degradation

Resolved Major

April 28, 2025 - Started 12 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing an issue within the Klear platform where end users may experience trouble loading Campaign invites and manually uploaded Instagram Stories. Our Engineering team is aware of the issue and is actively investigating the cause. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

Components affected

Meltwater Application Meltwater Search Meltwater Reports

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 03:32PM

After a period of monitoring, this issue is now resolved. Klear Campaign invites as well as uploading Instagram Stories continue to function as expected.

MONITORING 12 months ago - at 04/28/2025 07:45PM

Our Engineering team has resolved the issue affecting Klear Campaign invites as well as uploading Instagram Stories. We will continue to monitor and provide updates accordingly.

INVESTIGATING 12 months ago - at 04/28/2025 03:24PM

We are currently experiencing an issue within the Klear platform where end users may experience trouble loading Campaign invites and manually uploaded Instagram Stories. Our Engineering team is aware of the issue and is actively investigating the cause. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

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