Outage in Meltwater

Meltwater Engage Social Connection Issues

Resolved Minor

May 05, 2025 - Started 12 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing an issue with loading Engage and Social Connections. This impacts Publisher, Conversations and Measure. Engineering is aware of this and is currently investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

Components affected

Meltwater Reports

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/06/2025 12:41PM

After a period of monitoring, this issue is now resolved. Engage and Social Connections continue to function as expected.

IDENTIFIED 12 months ago - at 05/05/2025 04:28PM

Our Engineering team has resolved the underlying issue affecting Engage and Social Connections. We will continue to monitor and provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

INVESTIGATING 12 months ago - at 05/05/2025 04:00PM

We are currently experiencing an issue with loading Engage and Social Connections. This impacts Publisher, Conversations and Measure. Engineering is aware of this and is currently investigating. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

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