Outage in Meltwater

Tagging Degradation

Resolved Major

May 07, 2025 - Started 12 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. Our engineering team is aware of the issue and are investigating at the moment. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/08/2025 02:10AM

After a period of monitoring, this issue is now resolved. Tagging functionality continues to function as expected.

MONITORING 12 months ago - at 05/07/2025 08:56PM

Tagging content from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs is now working as expected.

We will continue to monitor and provide updates accordingly.

IDENTIFIED 12 months ago - at 05/07/2025 07:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 05/07/2025 07:42PM

Our Engineering team has resolved the underlying issue affecting applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. We will continue to monitor and provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

INVESTIGATING 12 months ago - at 05/07/2025 07:34AM

We are currently experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. Our engineering team is aware of the issue and are investigating at the moment. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.

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