Outage in Meltwater

Tagging Degradation

Resolved Major

May 08, 2025 - Started 12 months ago - Lasted 6 days
Official incident page

Incident Report

We are currently experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. Our engineering team is aware of the issue and are investigating at the moment. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

Components affected

Meltwater Reports Meltwater Search Meltwater Application

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/14/2025 01:13PM

After a period of monitoring, this issue is now resolved. Tagging functionality continues to work as expected.

MONITORING 11 months ago - at 05/09/2025 03:03PM

Engineering has fixed the tagging of content issue and the application is now working as expected.

We will continue to monitor and provide updates accordingly.

INVESTIGATING 12 months ago - at 05/09/2025 01:11AM

Engineering continues to work towards resolving this issue. Users may still be experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. We will continue to monitor this issue closely and provide updates accordingly.

INVESTIGATING 12 months ago - at 05/08/2025 09:44PM

We are currently experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. Our engineering team is aware of the issue and are investigating at the moment. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

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