Outage in Meltwater

Tagging Degradation

Major
May 08, 2025 - Started 4 days ago
Official incident page

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Outage Details

We are currently experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. Our engineering team is aware of the issue and are investigating at the moment. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
Components affected
Meltwater Reports Meltwater Search Meltwater Application
Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 05/09/2025 03:03PM

Engineering has fixed the tagging of content issue and the application is now working as expected.

We will continue to monitor and provide updates accordingly.

INVESTIGATING 3 days ago - at 05/09/2025 01:11AM

Engineering continues to work towards resolving this issue. Users may still be experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. We will continue to monitor this issue closely and provide updates accordingly.

INVESTIGATING 4 days ago - at 05/08/2025 09:44PM

We are currently experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. Our engineering team is aware of the issue and are investigating at the moment. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

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