Outage in Meltwater

Explore Search Degradation

Resolved Major

May 15, 2025 - Started 11 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze and Reports. Our Engineering team is actively investigating and working on a resolution. We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.

Components affected

Meltwater Application Meltwater Search Meltwater Reports

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/16/2025 08:48PM

After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.

MONITORING 11 months ago - at 05/15/2025 10:51PM

The issue affecting Explore has been addressed by our Engineering team and the platform is operating as expected.

We will continue to monitor the application and provide updates accordingly.

INVESTIGATING 11 months ago - at 05/15/2025 10:35PM

We are currently experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze and Reports. Our Engineering team is actively investigating and working on a resolution.

We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.

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