Outage in Meltwater

Explore Search Degradation

Resolved Major
May 15, 2025 - Started 1 day ago - Lasted about 22 hours
Official incident page

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Outage Details

We are currently experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze and Reports. Our Engineering team is actively investigating and working on a resolution. We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.
Components affected
Meltwater Application Meltwater Search Meltwater Reports
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 05/16/2025 08:48PM

After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.

MONITORING 1 day ago - at 05/15/2025 10:51PM

The issue affecting Explore has been addressed by our Engineering team and the platform is operating as expected.

We will continue to monitor the application and provide updates accordingly.

INVESTIGATING 1 day ago - at 05/15/2025 10:35PM

We are currently experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze and Reports. Our Engineering team is actively investigating and working on a resolution.

We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.

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