Outage in Meltwater

Engage Degradation

Resolved Major

May 21, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing issues with Engage. This impacts Publish, Conversations and Owned Connections. Users may experience issues with loading and interacting with these components. Engineering is aware of this and is currently investigating. We apologize for any inconvenience caused and we will provide updates accordingly.

Components affected

Meltwater Application Meltwater Search Meltwater Reports

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/22/2025 09:36AM

After a period of monitoring, this issue is now resolved. Engage continues to function as expected.

MONITORING 11 months ago - at 05/21/2025 10:52AM

The issue affecting Engage has been addressed by our Engineering team and the platform is operating as expected.
We will continue to monitor and provide updates accordingly.

INVESTIGATING 11 months ago - at 05/21/2025 08:19AM

We are currently experiencing issues with Engage. This impacts Publish, Conversations and Owned Connections. Users may experience issues with loading and interacting with these components. Engineering is aware of this and is currently investigating.

We apologize for any inconvenience caused and we will provide updates accordingly.

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