Outage in Meltwater

Kinetiq Content Degradation

Resolved Minor
May 31, 2025 - Started 7 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently experiencing an issue with receiving the latest Kinetiq content from our provider. This may result in delays or no data for TV, Radio, Podcasts, and Promotional/Ad content. Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it. We apologize for any inconvenience this may cause and will provide updates as they become available.
Components affected
Meltwater Search
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/02/2025 07:15AM

After a period of monitoring, this issue is now resolved. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected.

MONITORING 5 days ago - at 06/01/2025 11:40PM

This issue has been resolved now. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected.

We will continue to monitor and provide updates accordingly.

IDENTIFIED 6 days ago - at 06/01/2025 07:27AM

Our Engineering team has resolved the issue of the delay in retrieving the latest Kinetiq content. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is now flowing into the platform as expected.

We will continue to monitor and provide updates accordingly.

INVESTIGATING 7 days ago - at 05/31/2025 01:32PM

We are currently experiencing an issue with receiving the latest Kinetiq content from our provider. This may result in delays or no data for TV, Radio, Podcasts, and Promotional/Ad content.

Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it.

We apologize for any inconvenience this may cause and will provide updates as they become available.

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