Outage in Meltwater
Outreach Issues
Resolved MajorIncident Report
We are currently experiencing issues with the Outreach application. Some users may encounter problems loading media lists, creating outreach emails, and viewing previous distributions. Our Engineering team is actively investigating the issue.
We apologize for the inconvenience and will provide updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/05/2025 08:45PM
After a period of monitoring, this issue is now resolved. The Outreach application continues to function as expected.
MONITORING
11 months ago - at 06/05/2025 04:46AM
Our Engineering team has identified and resolved the issue with the Outreach application. Users are now able to load media lists, create and send Outreach emails, and view previous distributions as expected.
We will continue to monitor the application and provide updates accordingly.
INVESTIGATING
11 months ago - at 06/05/2025 01:43AM
Engineering continues to investigate the issues affecting the Outreach application. Some users may continue to experience issues with loading media lists, creating outreach emails, and viewing previous distributions.
We apologize for the inconvenience and will continue to provide updates accordingly.
INVESTIGATING
11 months ago - at 06/05/2025 01:43AM
We are currently investigating this issue.
IDENTIFIED
11 months ago - at 06/04/2025 09:35PM
Our engineering team has identified the issue and reached out to our third party vendor to have them correct the problem. The Outreach application is now functioning properly.
We will continue to monitor the application and provide updates accordingly.
INVESTIGATING
11 months ago - at 06/04/2025 07:48PM
We are currently experiencing issues with the Outreach application. Some users may encounter problems loading media lists, creating outreach emails, and viewing previous distributions. Our Engineering team is actively investigating the issue.
We apologize for the inconvenience and will provide updates as soon as more information becomes available.
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