Outage in Meltwater
Meltwater Engage Issues
Resolved MajorIncident Report
We are currently experiencing issues within the Media Intelligence platform. Users may encounter problems publishing YouTube content in Engage as well as failures replying in Conversations to Google Business and YouTube comments. Our Engineering team is actively investigating, and the issue appears to be related to instability with one of our third-party providers.
We apologize for the inconvenience and appreciate your patience as we work to resolve this.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/13/2025 11:46AM
Engage publishing to YouTube and replying to Google Business continues to work as expected.
MONITORING
10 months ago - at 06/13/2025 02:42AM
The issue affecting publishing to YouTube in Engage and replying to Google Business and YouTube comments in Conversations has been resolved.
Our Engineering team will continue to monitor the platform to ensure stability. Thank you for your patience.
INVESTIGATING
10 months ago - at 06/13/2025 01:06AM
Our Engineering team is still working with our third-party provider to resolve this issue. Some users may continue to encounter problems publishing YouTube content in Engage, as well as failures replying in Conversations to Google Business and YouTube comments.
We apologize for the inconvenience and will continue to provide updates accordingly.
INVESTIGATING
10 months ago - at 06/12/2025 08:43PM
We are currently experiencing issues within the Media Intelligence platform. Users may encounter problems publishing YouTube content in Engage as well as failures replying in Conversations to Google Business and YouTube comments. Our Engineering team is actively investigating, and the issue appears to be related to instability with one of our third-party providers.
We apologize for the inconvenience and appreciate your patience as we work to resolve this.
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