Outage in Meltwater

Meltwater Engage Publish Issue

Resolved Minor

July 06, 2025 - Started 10 months ago - Lasted about 12 hours
Official incident page

Incident Report

We are currently experiencing an issue with image uploads in Engage Publish, due to an outage at our third-party vendor’s end. Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it. We apologize for any inconvenience this may cause and will provide updates as they become available.

Components affected

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/07/2025 03:41PM

After a period of monitoring, this issue is now resolved. Users can upload images in Engage Publish as expected.

MONITORING 10 months ago - at 07/07/2025 09:50AM

This issue has been resolved now. Users will be able to upload images in Engage Publish. We will continue to monitor the situation closely and provide updates accordingly.

Thank you for your patience.

INVESTIGATING 10 months ago - at 07/07/2025 03:30AM

We are currently experiencing an issue with image uploads in Engage Publish, due to an outage at our third-party vendor’s end. Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it.

We apologize for any inconvenience this may cause and will provide updates as they become available.

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