Outage in Meltwater

Meltwater Engage Threads Issue

Resolved Major
July 16, 2025 - Started about 2 months ago - Lasted 4 days
Official incident page

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Outage Details

We are currently experiencing an issue in Engage Publish and Conversations with Threads. Users may experience post failures in Publish and issues responding to comments in Conversations. Our Engineering team is currently investigating. We apologize for any inconvenience caused and we will provide updates accordingly.
Components affected
Meltwater Search Meltwater Reports Meltwater Application
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/21/2025 05:04AM

After a period of monitoring, this issue is now resolved. Engage continues to function as expected.

MONITORING about 2 months ago - at 07/18/2025 03:31PM

Our Engineering team has confirmed with our Third Party Provider that the issue with Engage Threads has been resolved and is currently working as expected in Publish and Conversations. We will continue to monitor and provide updates accordingly.

Thank you for your patience.

INVESTIGATING about 2 months ago - at 07/16/2025 08:41PM

We are currently experiencing an issue in Engage Publish and Conversations with Threads. Users may experience post failures in Publish and issues responding to comments in Conversations. Our Engineering team is currently investigating.

We apologize for any inconvenience caused and we will provide updates accordingly.

Latest Meltwater outages

Explore Degradation - 10 days ago
Added Content UI Degradation - 11 days ago
Delay in Engagement Metrics - about 1 month ago
NLA Eclips Data Disruption - about 1 month ago
Explore Search Filtering issue - about 2 months ago

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