Outage in Meltwater

NLA Eclips Data Disruption

Resolved Minor
August 01, 2025 - Started 2 months ago - Lasted 10 days
Official incident page

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Outage Details

We are currently experiencing an issue in receiving NLA Eclips since Aug 1 at 10:20 UTC. Our Engineering team is currently investigating this issue. We apologize for any inconvenience caused and thank you for your patience.
Components affected
Meltwater Application Meltwater Search Meltwater Reports
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/12/2025 07:59AM

After a period of monitoring this issue is now resolved. NLA Eclips content is now flowing into the platform as expected.

Thank you for your patience.

MONITORING 2 months ago - at 08/11/2025 03:00PM

Our third-party provider has resolved the issue affecting NLA Eclips, and content is now streaming back into the platform. Some customers may experience a delay in certain content while we process the backfill.

We will continue to monitor and provide updates accordingly.

INVESTIGATING 2 months ago - at 08/01/2025 08:32PM

We are currently experiencing an issue in receiving NLA Eclips since Aug 1 at 10:20 UTC.
Our Engineering team is currently investigating this issue.

We apologize for any inconvenience caused and thank you for your patience.

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