Outage in Meltwater

Users unable to login via Meltwater mobile app

Resolved Major
September 24, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing an issue with our Mobile app. Users will not be able to login to Meltwater Mobile or Meltwater Engage mobile apps. Our Engineering team is aware of this issue and currently working on a fix. We apologize for any inconvenience caused and we will provide updates accordingly.
Components affected
Meltwater Application

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/26/2025 12:17PM

After a period of monitoring this issue is now resolved. Meltwater mobile and Meltwater Engage mobile app continues to function as expected.

MONITORING about 1 month ago - at 09/24/2025 11:55PM

The Meltwater Mobile and Meltwater Engage applications continue to function as expected. We are closely monitoring and will continue to keep you updated on this status.

INVESTIGATING about 1 month ago - at 09/24/2025 09:41AM

We are currently experiencing an issue with our Mobile app. Users will not be able to login to Meltwater Mobile or Meltwater Engage mobile apps. Our Engineering team is aware of this issue and currently working on a fix.

We apologize for any inconvenience caused and we will provide updates accordingly.

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