Outage in Meltwater

Explore Search degradation

Resolved Major
October 06, 2025 - Started 7 days ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing intermittent issues with Explore, where searches may not load as expected for some clients. Our engineering team is actively investigating the root cause. We apologize for any inconvenience caused and we will provide updates accordingly.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/09/2025 05:32AM

After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.

MONITORING 6 days ago - at 10/07/2025 09:38AM

Our Engineering team has fixed the issue, and Explore searches are loading as expected for clients. 

We will continue to monitor and provide updates accordingly.

INVESTIGATING 7 days ago - at 10/06/2025 08:57AM

We are currently experiencing intermittent issues with Explore, where searches may not load as expected for some clients. Our engineering team is actively investigating the root cause.

We apologize for any inconvenience caused and we will provide updates accordingly.

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