Outage in Mend

Authentication error

Resolved Major
October 17, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

Need to monitor Mend outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mend, and never miss an outage again.
Start Free Trial

Outage Details

Authentication errors are seen even for correctly authenticated users on saas.mend.io. This is impacting CLI scans and API calls. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/17/2024 04:45PM

We determined that the issue only impacted Mend internal employees, and it is now resolved.

IDENTIFIED 2 months ago - at 10/17/2024 04:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 10/17/2024 03:56PM

Authentication errors are seen even for correctly authenticated users on saas.mend.io. This is impacting CLI scans and API calls. We are investigating the issue.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime