Outage in Mention Me

Consumer Journey Issues

Resolved Major
March 07, 2024 - Started over 1 year ago
Official incident page

Incident Report

We're investigating reports of problems with the Consumer Journey for end users of Mention Me. We will have an update available shortly.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/07/2024 07:28PM

We are now confident the issue has been resolved. If you notice anything which you think is untoward please contact hello@mention-me.com.

MONITORING over 1 year ago - at 03/07/2024 07:04PM

We've identified an issue with the Consumer Journey and have reversed an earlier change. We believe this has fixed the issue and we continue to monitor for any further issues.

We will provide another update by 20:00 GMT.

INVESTIGATING over 1 year ago - at 03/07/2024 06:43PM

We're investigating reports of problems with the Consumer Journey for end users of Mention Me. We will have an update available shortly.

Latest Mention Me outages

Platform Unavailable - over 1 year ago
Webhooks are being delayed - over 1 year ago
Voucher Fulfilment Failure - almost 2 years ago

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