Outage in Mention Me
Platform Unavailable
Resolved MajorIncident Report
We’ve become aware that our platform has been unavailable since approximately 12:43 BST. We’re investigating this issue and will provide an update by 13:15 BST.
Components affected
Mention Me Client Portal Mention Me Consumer Journey Mention Me Integrations Mention Me Merchant APINeed to monitor Mention Me outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/28/2024 12:30PM
We are confident that the issue has now been resolved. We'll continue to investigate the root cause, but can report that all impacted areas are now working as normal.
MONITORING
over 1 year ago - at 05/28/2024 12:07PM
We have identified the issue and taken steps to mitigate. We are expecting full service to resume in the next few minutes.
We will provide a further update by 13:20 BST
INVESTIGATING
over 1 year ago - at 05/28/2024 11:57AM
We’ve become aware that our platform has been unavailable since approximately 12:43 BST. We’re investigating this issue and will provide an update by 13:15 BST.
Latest Mention Me outages
Webhooks are being delayed - over 1 year ago
Consumer Journey Issues - almost 2 years ago
Voucher Fulfilment Failure - about 2 years ago
Clients not receiving 2FA SMS messages - over 2 years ago
Issue with creation of new integrations - over 2 years ago
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