Outage in Mention Me

Platform Unavailable

Resolved Major
May 28, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We’ve become aware that our platform has been unavailable since approximately 12:43 BST. We’re investigating this issue and will provide an update by 13:15 BST.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/28/2024 12:30PM

We are confident that the issue has now been resolved. We'll continue to investigate the root cause, but can report that all impacted areas are now working as normal.

MONITORING 11 months ago - at 05/28/2024 12:07PM

We have identified the issue and taken steps to mitigate. We are expecting full service to resume in the next few minutes.

We will provide a further update by 13:20 BST

INVESTIGATING 11 months ago - at 05/28/2024 11:57AM

We’ve become aware that our platform has been unavailable since approximately 12:43 BST. We’re investigating this issue and will provide an update by 13:15 BST.

Latest Mention Me outages

Webhooks are being delayed - 11 months ago
Consumer Journey Issues - about 1 year ago
Voucher Fulfilment Failure - over 1 year ago

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