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Outage in Meraki

API Outage

Resolved Major
June 23, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

**Meraki API Outage – June 23–24, 2026 (57 minutes)** A major outage caused Meraki API requests to fail for many customers, triggered by a routine infrastructure version upgrade that produced an unexpected side effect. Engineers resolved the issue by rolling back the infrastructure to the last known-good version. The incident lasted approximately 57 minutes before full service was restored.

We are aware that API requests are failing for many customers.  Our teams are investigating the issue now, and we'll provide an update as soon as we know more.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/24/2026 12:39AM

The issue with API responses has been Resolved.  If you continue to see issues with failed API calls, please reach out to Customer Support.

MONITORING about 1 month ago - at 06/24/2026 12:24AM

The issue was determined to be a routine infrastructure version upgrade that had an unexpected side-effect. Teams are in the process of rolling back the infrastructure to the last known-good version. We continue to monitor systems to confirm API calls are being responded to as expected.

INVESTIGATING about 1 month ago - at 06/23/2026 11:44PM

We are aware that API requests are failing for many customers.  Our teams are investigating the issue now, and we'll provide an update as soon as we know more.

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