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Outage in Meraki

Cloud Communication Interruption

Resolved Major
October 14, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Meraki experienced a major cloud communication interruption lasting approximately 3.3 hours, disrupting device-to-cloud connectivity for some users. The root cause was identified and a fix was deployed, restoring normal service. The incident was confirmed resolved with no further action required unless users continued to experience issues.

We are investigating an issue with the Device to Cloud Communication that is impacting some users. Next update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/14/2026 05:10PM

This incident is now resolved. We are sorry for any interruption to your service.

MONITORING 2 days ago - at 10/14/2026 04:26PM

We have deployed a fix and regular service is now restored. We will continue to monitor the situation. Please reach out to Meraki Support if you a re still experiencing a service interruption.

IDENTIFIED 2 days ago - at 10/14/2026 02:15PM

We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.

INVESTIGATING 2 days ago - at 10/14/2026 01:58PM

We are investigating an issue with the Device to Cloud Communication that is impacting some users. Next update as soon as more information becomes available.

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