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Outage in Meraki

Meraki SSO Login Issues

Resolved Major
October 28, 2026 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

**Meraki SSO Login Issues – Summary** On October 28, 2026, Meraki experienced a ~1.4-hour outage affecting SSO login to the Meraki Dashboard. During the incident, a workaround was available by trimming `/login/saml/email_verification` from the login URL. The root cause was identified, a mitigation was applied, and the incident was fully resolved by 12:46 UTC.

We are investigating an issue with SSO login to the Meraki Dashboard that is impacting users. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins. Next update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/28/2026 12:46PM

This incident is now resolved. We are sorry for any interruption to your service.

MONITORING 8 days ago - at 10/28/2026 12:27PM

Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.

IDENTIFIED 8 days ago - at 10/28/2026 11:55AM

We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins.
Next update as soon as more information becomes available.

INVESTIGATING 8 days ago - at 10/28/2026 11:29AM

We are investigating an issue with SSO login to the Meraki Dashboard that is impacting users. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins.
Next update as soon as more information becomes available.

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