Outage in Meraki
Camera API error
Resolved MinorIncident Report
Summary AI Generated
For approximately 1.5 hours, some Meraki customers received internal auth errors when calling the generateSnapshot Camera API endpoint. The issue was identified and investigated by Meraki's teams. The problem was successfully mitigated, with the endpoint confirmed to be responding as expected.
We are aware that some customers may be receiving failed responses from the generateSnapshot Camera API endpoint (receive an internal auth error). Our teams are actively investigating and have identified the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/15/2026 07:11PM
Our teams have successfully mitigated the issue that was affecting customers. It has been confirmed that the the generateSnapshot Camera API endpoint is responding as expected. If you continue to have issues, please contact Customer Support.
IDENTIFIED
9 days ago - at 07/15/2026 05:43PM
We are aware that some customers may be receiving failed responses from the generateSnapshot Camera API endpoint (receive an internal auth error). Our teams are actively investigating and have identified the issue.
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