Outage in Meridian

Mzero Database Instance Incident

Resolved Minor
May 23, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Need to monitor Meridian outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Meridian, and never miss an outage again.
Start Free Trial

Outage Details

Meridian is tracking an outage of the Mzero Database primary cluster during a routine update and restart. Engineers are working to resolve the issue. Some customers may experience login issues. Kiosks will defer traffic until such time the database returns. The standby server is operating normally in the event that we need to switch operation over to the standby server.
Components affected
Meridian MzeroManage Portal Website Meridian MzeroManage Kiosk Transfers Service Meridian MzeroManage Kiosk Alarm Notifier Meridian MzeroManage Kiosk Reporting Endpoint Meridian MzeroManage View
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/24/2023 03:12AM

This incident has been resolved.

MONITORING about 2 years ago - at 05/23/2023 09:00PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 05/23/2023 08:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 05/23/2023 08:56PM

Meridian is tracking an outage of the Mzero Database primary cluster during a routine update and restart. Engineers are working to resolve the issue. Some customers may experience login issues. Kiosks will defer traffic until such time the database returns. The standby server is operating normally in the event that we need to switch operation over to the standby server.

Latest Meridian outages

Elevated API Errors - about 2 months ago
MzeroManage View Customer Portal - 4 months ago
PMK Endpoint Errors - 5 months ago
Data Processing Delays - Reporting Tools Affected - 5 months ago
Update on isolated SMS delays in Europe and APAC - 8 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook