Outage in MeridianLink

MLM - 3rd Party Integration and Support Portal Errors

Resolved Minor

April 23, 2025 - Started 12 months ago - Lasted about 7 hours
Official incident page

Incident Report

Users are reporting issues with MeridianLink Mortgage third party integrations and an inability to log into the Support Portal. We are actively investigating this issue.

Components affected

MeridianLink Mortgage App Integrations

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/23/2025 09:07PM

This incident has been resolved.

MONITORING 12 months ago - at 04/23/2025 08:30PM

A fix has been implemented for the third party integration issues related to the MISMO files and the systems are being monitored. In addition, a work around solution for accessing the Support Portal has been identified. To access the Support Portal, please use the "MeridianLink Support Portal" link at the top of the page from with in the loan editor instead of using the link at the top of the pipeline view. Please note that you must be support authorized to use this link.

IDENTIFIED 12 months ago - at 04/23/2025 04:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 04/23/2025 02:30PM

Users are reporting issues with MeridianLink Mortgage third party integrations and an inability to log into the Support Portal. We are actively investigating this issue.

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