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Outage in MeridianLink

ML Consumer - APOR not updating resulting in invalid HPML errors

Resolved Minor
July 07, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports that the APOR is not updating in Home Equity applications, causing invalid HPML warnings. We will provide updates as we learn more and work toward a resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/07/2025 08:32PM

This incident has been resolved. The Treasury Yield Downloader service was re-run across all shared production environments. When the service initially ran, the treasury yield values for the week of 7/7 were not yet available. The Fed published the data later in the morning, and re-running the service successfully retrieved the updated values.

MONITORING 10 months ago - at 07/07/2025 07:49PM

All shared environments should now be fixed. For onsite dedicated clients, please submit a support case if you'd like us to apply the update manually; otherwise, it will be deployed automatically on Tuesday, July 8, 2025, at 2:00 AM PT.

IDENTIFIED 10 months ago - at 07/07/2025 07:16PM

Our development team has identified the issue and is currently updating the production servers. The update will be completed shortly.

INVESTIGATING 10 months ago - at 07/07/2025 06:08PM

We are currently investigating reports that the APOR is not updating in Home Equity applications, causing invalid HPML warnings.
We will provide updates as we learn more and work toward a resolution.

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