Outage in MeridianLink
ML Consumer/Opening - Credit Pull Issues
Resolved Minor
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Outage Details
Users are running into an issue when pulling credit reports. Users are reporting that the issue is sporadic and that they'll receive a message "The credit report could not be pulled because the credit pull service was unresponsive. Reorder a credit report to continue processing the app."
We are investigating this on our end.
Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 08/05/2025 05:59PM
This incident has been resolved.
MONITORING
about 13 hours ago - at 08/05/2025 03:54PM
Issues reported appear to have resolved themselves. No new reports have been received. We will continue to monitor this on our end.
INVESTIGATING
about 14 hours ago - at 08/05/2025 02:28PM
Users are running into an issue when pulling credit reports. Users are reporting that the issue is sporadic and that they'll receive a message "The credit report could not be pulled because the credit pull service was unresponsive. Reorder a credit report to continue processing the app."
We are investigating this on our end.
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