Outage in MeridianLink

Mortgage Access impacted by AWS partial global outage

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

Mortgage Access POS uses AWS (Amazon Web Services). AWS reported a partial global outage this morning. As a result, Mortgage Access users may experience degraded performance depending on their geographical location. Users can confirm this via a site such as https://downdetector.com/status/aws-amazon-web-services/
Components affected
MeridianLink Mortgage Access

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/20/2025 09:39PM

Based on the AWS status here https://health.aws.amazon.com/health/status we are marking this incident as Resolved.

IDENTIFIED 3 days ago - at 10/20/2025 06:55PM

AWS is still reporting service issues causing degraded performance. To check on AWS status visit https://health.aws.amazon.com/health/status

INVESTIGATING 3 days ago - at 10/20/2025 05:24PM

Mortgage Access POS uses AWS (Amazon Web Services). AWS reported a partial global outage this morning. As a result, Mortgage Access users may experience degraded performance depending on their geographical location. Users can confirm this via a site such as https://downdetector.com/status/aws-amazon-web-services/

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