Outage in MeridianLink

ML DecisionLender Reporting Issue (AWS Outage)

Resolved Major

October 20, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

We’re currently experiencing a temporary issue with the Reporting feature in the DecisionLender platform due to an AWS outage. To help minimize delays once service is restored, we kindly ask that clients pause any new report attempts for now, as they may contribute to a growing backlog. Our team is actively monitoring the situation, and we’ll continue to share updates as they become available. Thank you for your patience and understanding.

Components affected

MeridianLink DecisionLender4 Reporting DBS

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 08:29PM

This incident has been resolved. Reports should be functioning normally now.

IDENTIFIED 6 months ago - at 10/20/2025 03:34PM

We’re currently experiencing a temporary issue with the Reporting feature in the DecisionLender platform due to an AWS outage. To help minimize delays once service is restored, we kindly ask that clients pause any new report attempts for now, as they may contribute to a growing backlog.
Our team is actively monitoring the situation, and we’ll continue to share updates as they become available. Thank you for your patience and understanding.

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