Outage in MeridianLink

MLM, MA and OC - Rate Sheets are not getting updated

Resolved Minor
October 21, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Clients may be experiencing delays in rate sheet updates. We are aware of this issue and are actively investigating. This situation is being closely monitored and we will provide updates within the next 60 min or as the situation warrants.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/21/2025 06:26PM

This incident has been resolved.

MONITORING 2 days ago - at 10/21/2025 05:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 10/21/2025 05:19PM

The issue has been identified and rate sheets are getting processed.

INVESTIGATING 2 days ago - at 10/21/2025 05:12PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 10/21/2025 04:59PM

Clients may be experiencing delays in rate sheet updates. We are aware of this issue and are actively investigating. This situation is being closely monitored and we will provide updates within the next 60 min or as the situation warrants.

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