Outage in MeridianLink

ML Insight- Widget Error – Sort Function Failing

Major
October 21, 2025 - Started 2 days ago
Official incident page

Incident Report

Description: Users are experiencing errors when attempting to use the sort function within dashboard widgets. The issue appears to occur across multiple dashboards and may impact data visualization or rendering. Impact: Sorting within affected widgets causes display errors or prevents the widget from loading correctly, potentially disrupting user access to accurate, ordered data. Possible Cause: Preliminary investigation indicates that the issue is related to the widget’s sorting functionality, which may be conflicting with underlying data configurations or query parameters. Our team is actively working to get this resolved. Proposed Fix / Workaround: As a temporary workaround, removing the sort option from affected dashboards may prevent the error and allow widgets to load as expected.

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Latest Updates ( sorted recent to last )
INVESTIGATING 2 days ago - at 10/21/2025 07:15PM

Description:
Users are experiencing errors when attempting to use the sort function within dashboard widgets. The issue appears to occur across multiple dashboards and may impact data visualization or rendering.

Impact:
Sorting within affected widgets causes display errors or prevents the widget from loading correctly, potentially disrupting user access to accurate, ordered data.

Possible Cause:
Preliminary investigation indicates that the issue is related to the widget’s sorting functionality, which may be conflicting with underlying data configurations or query parameters. Our team is actively working to get this resolved.

Proposed Fix / Workaround:
As a temporary workaround, removing the sort option from affected dashboards may prevent the error and allow widgets to load as expected.

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