Outage in MeridianLink

ML Consumer - LenderProtection errors

Resolved Minor
October 29, 2025 - Started 3 days ago - Lasted about 22 hours
Official incident page

Incident Report

Users are reporting receiving errors upon accessing Lenders Protection. It appears the Lenders Protection site is currently down. More information will be provided as it is available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/30/2025 03:05PM

This incident has been resolved.

MONITORING 3 days ago - at 10/29/2025 09:20PM

Lenders Protection provided the following update:

We’re pleased to share that Lenders Protection services are largely back up and running following the earlier Microsoft Azure disruption.

While many users are experiencing normal functionality, Microsoft expects full recovery by 6:20 PM CST. Until all traffic is fully redirected to healthy nodes, some users may still encounter intermittent or sporadic performance issues.

Our team continues to closely monitor the situation, and we will provide additional updates if necessary. If you experience any ongoing issues or have questions, please don’t hesitate to contact us at support@openlending.com.

Thank you again for your patience and understanding.

IDENTIFIED 3 days ago - at 10/29/2025 06:15PM

Lenders Protection provided the following update:

We are currently experiencing an outage related to Microsoft Azure (https://azure.status.microsoft/en-us/status). This is causing applications and certification attempts to error out. Additionally, access to Lenders Protection website is unavailable at this time.

Our team is working to resolve this issue as soon as possible.

INVESTIGATING 3 days ago - at 10/29/2025 05:00PM

Users are reporting receiving errors upon accessing Lenders Protection.
It appears the Lenders Protection site is currently down.
More information will be provided as it is available.

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