Outage in MeridianLink

ML Consumer/Opening - Latency on the LIVE server

Minor
January 12, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We have received alerts of latency on the live.consumer server. Auto-scaling measures have been implemented, which have provided partial improvement. Our technical team is closely monitoring the situation and working to ensure optimal performance.

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Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 01/13/2026 12:34AM

System performance has returned to normal levels. Our technical team continues to monitor closely to maintain stability and ensure optimal performance.

MONITORING about 2 hours ago - at 01/12/2026 11:21PM

We have received alerts of latency on the live.consumer server. Auto-scaling measures have been implemented, which have provided partial improvement. Our technical team is closely monitoring the situation and working to ensure optimal performance.

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