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Outage in MeridianLink

ML Consumer/Opening - PreciseID error

Resolved Major
February 23, 2026 - Started 6 days ago - Lasted about 16 hours
Official incident page

Incident Report

Summary AI Generated

MeridianLink experienced a major service incident where PreciseID errors prevented consumer application requests from being processed due to technical issues at Experian, a third-party fraud prevention vendor. The incident affected the Consumer App Fraud Prevention Vendors component for 16.1 hours before being fully resolved. Experian's technical problems caused the processing failures, and the issue was monitored until complete resolution was confirmed.

We are currently receiving reports of a PreciseID error that is preventing requests from being processed. Experian is experiencing technical issues on their end. We will provide updates as they become available.
Components affected
MeridianLink Consumer App Fraud Prevention Vendors

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 02/24/2026 03:15PM

This incident has been resolved.

MONITORING 6 days ago - at 02/24/2026 12:37AM

Experian provided the following update:
We have started to see some alleviation, and our teams are actively working to ensure the issue is fully resolved.

INVESTIGATING 6 days ago - at 02/23/2026 11:11PM

We are currently receiving reports of a PreciseID error that is preventing requests from being processed. Experian is experiencing technical issues on their end. We will provide updates as they become available.

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