We have identified the cause of the issue impacting Experian Autocheck, and confirmed it is related to a third‑party vendor dependency. As a result, Experian shared that several accounts are currently being locked.
Experian is actively working toward a resolution. At this time, there is no estimated time of restoration, and there is no visibility into all impacted accounts for a bulk unlock.
If your account is locked, Experian has advised the following options to request an unlock (you will need your Experian ID):
- Call Experian Customer Support at 888‑409‑2204 and request an account unlock
- Email customersupport@experian.com with your Experian ID and a request for account unlock
We will continue to share updates as additional information becomes available.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with