Outage in MeridianLink
ML Consumer/Opening - Experian Credit Pull Issues
Resolved MinorIncident Report
Summary AI Generated
Experian credit pulls within MeridianLink's Consumer App and Portal App failed for approximately 18 hours, presenting users with a "System Unavailable" error when attempting to view credit reports. The issue originated on Experian's end and was investigated in coordination with them. Errors were resolved and the incident was closed the following morning.
Clients are report issues when pulling Experian Credit. You may see a 'System Unavailable' message in the credit report when attempting to view.
We are investigating this and will reach out to Experian as well.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 08/29/2026 04:45PM
This incident has been resolved.
MONITORING
18 days ago - at 08/29/2026 12:11AM
The errors appear to have been resolved. Please try ordering credit again.
INVESTIGATING
18 days ago - at 08/29/2026 12:01AM
Experian is currently investigating reports of credit pull issues.
We will provide updates as additional information becomes available.
INVESTIGATING
18 days ago - at 08/28/2026 10:28PM
Clients are report issues when pulling Experian Credit. You may see a 'System Unavailable' message in the credit report when attempting to view.
We are investigating this and will reach out to Experian as well.
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