MeridianLink experienced errors with FNMA rate sheet uploads in PriceMyLoan, affecting a subset of customers using the OpenClose Pricing Engine, Mortgage Access, and Mortgage App Pricing Engine. The incident lasted approximately 39 minutes before being fully resolved, with all services returning to normal operation.
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The issue has been resolved, and all services are operating normally.
Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
The PriceMyLoan team has reported experiencing errors this morning when uploading FNMA rates, but this is only impacting some customers. We are working to resolve this issue as quickly as possible.
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