Outage in MeridianLink
Mortgage Access submissions to LOS are delayed
Resolved MinorIncident Report
Summary AI Generated
**MeridianLink – Mortgage Access Submission Delay** Over an 18.5-hour period, loans created in Mortgage Access failed to submit promptly to Mortgage LOS or OpenClose LOS, affecting a subset of clients. Development identified the root cause and deployed a hotfix to resolve the issue. Upon resolution, any loans that failed to submit prior to the fix required manual resubmission.
MeridianLink is aware that in some cases loans created in Mortgage Access are not submitting immediately to Mortgage LOS or OpenClose LOS. This is impacting only some clients. If your loan is shown as "submitted" in Mortgage Access but you are not finding the loan in the LOS, please allow a few hours for the loan to appear. We are currently working on resolving this temporary issue.
Components affected
MeridianLink Mortgage AccessTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 10/21/2026 02:50PM
This has been resolved. Loans that failed to submit before today will need to be submitted again.
IDENTIFIED
12 days ago - at 10/20/2026 10:03PM
Development has identified the issue and will be deploying a hot fix tonight 10/20/26 to resolve the submission delays.
INVESTIGATING
12 days ago - at 10/20/2026 08:23PM
MeridianLink is aware that in some cases loans created in Mortgage Access are not submitting immediately to Mortgage LOS or OpenClose LOS. This is impacting only some clients. If your loan is shown as "submitted" in Mortgage Access but you are not finding the loan in the LOS, please allow a few hours for the loan to appear. We are currently working on resolving this temporary issue.
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