Outage in MeridianLink
PriceMyLoan - Expired Pricing
Resolved MinorIncident Report
Summary AI Generated
A Microsoft Outlook degradation caused mid-day pricing updates for PriceMyLoan (PML) to be delayed, impacting the OpenClose Pricing Engine and Mortgage App Pricing Engine for approximately 21 hours. Clients with custom rates requiring repricing were directed to submit a support ticket with their updated ratesheet attached. The incident was resolved on November 13, 2026.
Mid-day pricing changes for PML will be delayed because of the Microsoft Degradation of MS Outlook. For clients that have custom rates and want to reprice, they should create a ticket and attach the new ratesheet to the ticket.
Components affected
MeridianLink OpenClose Pricing Engine (DecisionAssist) MeridianLink Mortgage App Pricing Engine (PML)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/13/2026 04:38PM
This incident has been resolved.
INVESTIGATING
2 days ago - at 11/12/2026 07:46PM
Mid-day pricing changes for PML will be delayed because of the Microsoft Degradation of MS Outlook. For clients that have custom rates and want to reprice, they should create a ticket and attach the new ratesheet to the ticket.
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