Outage in MessageMedia

Verizon Latency

Resolved Minor
May 31, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating possible messaging latency issues with Verizon. This issue may be impacting API customers' MO messaging from / to Verizon, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.
Components affected
MessageMedia North America (US / Canada) MessageMedia REST API (api.messagemedia.com)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/31/2023 08:29PM

We have verified Resolution of the messaging latency issues with Verizon.

This issue may have impacted customers messaging To and From Verizon users, as well as Delivery Receipts.

Thank you for your patience while confirming remediation with our partners.

MONITORING over 1 year ago - at 05/31/2023 06:31PM

We are observing an improvement of message latency toward Verizon.

INVESTIGATING over 1 year ago - at 05/31/2023 05:50PM

We are currently investigating possible messaging latency issues with Verizon.

This issue may be impacting API customers' MO messaging from / to Verizon, as well as DLRs.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

Latest MessageMedia outages

Australia - Delivery Delays towards Telstra Network - 23 days ago
Toll Free Number Sending Issues - about 1 month ago
New Zealand - Intermittent issues delivering to 2degrees handsets - about 2 months ago
Contacts Service is unusable for EU customers - about 2 months ago
Contacts Service is unusable for EU customers - about 2 months ago

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