Outage in MessageMedia

Higher loading times for hub.messagemedia.com

Resolved Minor
January 07, 2026 - Started 1 day ago - Lasted 24 minutes
Official incident page

Incident Report

We are currently investigating an issue in which end users will experience longer wait times upon attempting to load hub.messagemedia.com. The page eventually loads after some time if the end user waits.
Components affected
MessageMedia The Hub

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/07/2026 07:08PM

This incident has been resolved.

MONITORING 1 day ago - at 01/07/2026 07:06PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 01/07/2026 06:47PM

We are currently investigating an issue in which end users will experience longer wait times upon attempting to load hub.messagemedia.com. The page eventually loads after some time if the end user waits.

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