Outage in MessageMedia
Delays in Inbound Messaging
Resolved MinorIncident Report
Summary AI Generated
MessageMedia experienced delays in both inbound and outbound messaging between 10:57 AEDT and 15:08 AEDT on March 26, 2026, caused by network routing and connectivity changes that disrupted message traffic paths. During the incident, outbound messages were queued within the platform and inbound messages were delayed in processing. The issue was resolved by establishing a new, direct, and stable network path, after which all queued messages were successfully processed and delivered.
We have determined there were delays in receiving inbound traffic (MO) from between 12:45 AEDT and 15:09. The issue has been identified and resolved, however we continue to monitor for now.
Need to monitor MessageMedia outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/26/2026 05:22AM
Between 10:57 AEDT and 15:08 AEDT on 26 March 2026, customers experienced issues with message delivery due to intermittent connection failures. This impacted both inbound and outbound messaging, where messages were delayed in processing.
During this period, outbound messages were queued within the platform and delivered once connectivity was restored. Inbound messages were also affected, with delays in receipt.
The issue was caused by changes to underlying network routing and connectivity, which disrupted message traffic paths.
Connectivity was restored by establishing a new, direct, and stable network path. Following this change, all queued messages were successfully processed and delivered.
All services are now fully operational, and connectivity has remained stable since 15:08 AEDT.
MONITORING
2 days ago - at 03/26/2026 04:28AM
We have determined there were delays in receiving inbound traffic (MO) from between 12:45 AEDT and 15:09. The issue has been identified and resolved, however we continue to monitor for now.
Latest MessageMedia outages
Hub Inbox Auto-Refresh Issue - 4 days ago
Support Emails Not Working - 26 days ago
Issue Adding or Editing Contacts in the UI - about 2 months ago
AU - Outbound Message Delays - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
