Meta Outage History

Meta Business Suite experienced an outage that disrupted the Inbox tool's message sending functionality for 6.7 hours. The incident affected users' ability to send messages through the MBS Inbox feature. Meta recovered from the outage and restored the messaging capabilities.

Meta experienced a major outage affecting WhatsApp Business API onboarding for coexistence functionality, causing high disruptions for 8.6 hours. The incident impacted businesses attempting to onboard to the WhatsApp Business API coexistence feature. Engineering teams investigated and resolved the issue after the extended outage period.

Meta experienced an outage affecting Facebook Ads Manager that impacted ad delivery for 3.3 hours. The issue caused medium-level disruptions to advertising campaigns running through the platform. Meta's engineering teams actively worked to resolve the delivery problems and restore normal service.

Meta experienced a major outage affecting the Ad Library Report within their Ads Transparency service that lasted approximately 94 hours. The incident caused high disruptions to users' ability to access advertising transparency data through the Ad Library Report feature. Meta's teams worked to resolve the issue, though the extended duration indicates it was a complex problem requiring significant time to fully address.

Meta experienced a major outage affecting their Data Transparency service, specifically the Meta Secure Research Environment. The outage lasted 76.2 hours with high disruptions reported. Meta's teams worked to resolve the issue, though no specific resolution details were provided in the incident report.

WhatsApp Business API experienced disruptions that prevented messages from being sent through the Cloud API service. The outage lasted approximately 1.2 hours, starting at 3:28 AM PST on April 30th. Meta's engineering teams deployed a fix and fully resolved the issue by 5:33 AM PST the same day.

WhatsApp Business API experienced medium disruptions affecting webhooks for Cloud API calling functionality for 1.4 hours. The issue impacted the WhatsApp Business API service while Meta's engineering teams investigated and resolved the problem.

Meta experienced medium disruptions affecting WhatsApp Business API onboarding on their COEX platform starting at 9:00 AM PST. The incident impacted the ability for new users to complete the onboarding process for WhatsApp Business API services. The outage lasted approximately 1.3 hours with engineering teams investigating and resolving the issue.

Meta Horizon Device Manager experienced an outage where administrators could not switch organization context to manage client devices, with the system reverting back to their own organization instead of the selected client organization. This prevented Meta Horizon Managed Solutions customers from managing devices and apps across multiple client organizations. The incident lasted approximately 145 hours and has been resolved.

Meta experienced low-level disruptions affecting the Messenger API for Instagram that prevented or degraded API functionality for developers and applications integrating with Instagram messaging features. The engineering team investigated and resolved the issue after 2.4 hours. The incident was classified as minor due to the limited scope of the disruptions.