Meta Outage History

Meta Audience Network experienced a 6-hour outage affecting revenue reporting functionality. The incident was classified as minor with low disruptions to the reporting system. Meta resolved the reporting issue and apologized for the inconvenience caused to users.

Meta experienced a major outage affecting the WhatsApp Business API Marketing Messages service, specifically impacting webhook delivery and media message sending capabilities. The disruption lasted 10.6 hours, beginning at 11:30 AM SGT on May 19th and affecting businesses using the WhatsApp Business API platform. Meta's engineering teams investigated and fully restored all services by 6:08 AM UTC on May 19th.

Meta's Messenger Platform experienced high disruptions affecting webhook delivery and sending media messages through the Messenger API, starting at 11:30 am SGT on May 19th. The outage impacted the core messaging functionality for developers and businesses using the platform. The incident was resolved after 19 minutes with engineering teams investigating and addressing the underlying issues.

WhatsApp Business API experienced a major outage lasting 11.7 hours, with high disruptions affecting webhook delivery and media message sending through the Cloud API starting at 11:30 AM SGT on May 19th. The service has been fully restored and normal operations have resumed.

Meta Business Suite experienced an outage that disrupted the Inbox tool's message sending functionality for 6.7 hours. The incident affected users' ability to send messages through the MBS Inbox feature. Meta recovered from the outage and restored the messaging capabilities.

Meta experienced a major outage affecting WhatsApp Business API onboarding for coexistence functionality, causing high disruptions for 8.6 hours. The incident impacted businesses attempting to onboard to the WhatsApp Business API coexistence feature. Engineering teams investigated and resolved the issue after the extended outage period.

Meta experienced an outage affecting Facebook Ads Manager that impacted ad delivery for 3.3 hours. The issue caused medium-level disruptions to advertising campaigns running through the platform. Meta's engineering teams actively worked to resolve the delivery problems and restore normal service.

Meta experienced a major outage affecting the Ad Library Report within their Ads Transparency service that lasted approximately 94 hours. The incident caused high disruptions to users' ability to access advertising transparency data through the Ad Library Report feature. Meta's teams worked to resolve the issue, though the extended duration indicates it was a complex problem requiring significant time to fully address.

Meta experienced a major outage affecting their Data Transparency service, specifically the Meta Secure Research Environment. The outage lasted 76.2 hours with high disruptions reported. Meta's teams worked to resolve the issue, though no specific resolution details were provided in the incident report.

WhatsApp Business API experienced disruptions that prevented messages from being sent through the Cloud API service. The outage lasted approximately 1.2 hours, starting at 3:28 AM PST on April 30th. Meta's engineering teams deployed a fix and fully resolved the issue by 5:33 AM PST the same day.