Outage in Microsoft 365 Consumer
Some Windows 11 users' cameras may turn on by default in Microsoft Teams if the camera is enabled in the Chat window
Resolved Major
July 28, 2023 - Started over 2 years ago
- Lasted about 3 hours
Incident Report
The fix has been validated and is being deployed, so affected users will see the impact resolve as the deployment progresses. We anticipate the fix will be completely saturated by our next communication update. In the meantime, users can manually resolve the impact by turning off the camera function in the Chat window for Microsoft Teams in Windows 11.
Components affected
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Latest Updates ( sorted recent to last )
over 2 years ago - at 07/28/2023 01:26AM
Title: Some Windows 11 users' cameras may turn on by default in Microsoft Teams if the camera is enabled in the Chat window
User impact: Windows 11 users' cameras may intermittently turn on by default in Microsoft Teams if enabled in the Chat window.
More info: The impact is intermittent and specific to a limited number of Windows 11 users who enable the camera function in the Chat window for Microsoft Teams in Windows 11 and then launch or restart the Microsoft Teams app from outside the window.
Current status: The fix has been validated and is being deployed, so affected users will see the impact resolve as the deployment progresses. We anticipate the fix will be completely saturated by our next communication update. In the meantime, users can manually resolve the impact by turning off the camera function in the Chat window for Microsoft Teams in Windows 11.
Start time: Monday, July 24, 2023, at 7:31 AM UTC
Next update by: Friday, July 28, 2023, at 4:00 AM UTC
over 2 years ago - at 07/27/2023 11:57PM
Title: Some Windows 11 users' cameras may turn on by default in Microsoft Teams if the camera is enabled in the Chat window
User impact: Windows 11 users' cameras may intermittently turn on by default in Microsoft Teams if enabled in the Chat window.
More info: The impact is intermittent and specific to a limited number of Windows 11 users who enable the camera function in the Chat window for Microsoft Teams in Windows 11 and then launch or restart the Microsoft Teams app from outside the window.
Current status: We've identified an intermittent issue when using the camera functionality in the Chat window for Microsoft Teams in Windows 11. We've developed a fix to remediate the impact. We're internally validating the fix and preparing it for deployment. In the meantime, users can manually resolve the impact by turning off the camera function in the Chat window for Microsoft Teams in Windows 11.
Start time: Monday, July 24, 2023, at 7:31 AM UTC
Next update by: Friday, July 28, 2023, at 2:00 AM UTC
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