Users may be unable to access Microsoft Copilot

Title: Users may be unable to access Microsoft Copilot
User impact: Users may be unable to access Copilot.
Current status: We identified a recent change that introduced an issue which prevented users from accessing Copilot as expected. We reverted the change and have seen initial positive signs of recovery. We're continuing to monitor the service to ensure it fully recovers.
Scope of impact: Any user attempting to access Copilot may be affected.
Start time: Thursday, February 6, 2025, at 2:00 PM UTC
Next update by: Thursday, February 6, 2025, at 7:00 PM UTC

Title: Users may be unable to access Microsoft Copilot
User impact: Users may be unable to access Copilot.
More info: Users attempting to access Copilot may see an error message "It's not you, it's me."
Current status: We're investigating reports of issues accessing Copilot. We're analyzing available services telemetry to identify the source of the issue and determine our next troubleshooting steps. We'll provide an update in 30 minutes.