Investigating user reports of Microsoft Copilot issues

Title: Microsoft Copilot users in multiple regions may encounter delays or freezing while awaiting a response
User impact: Microsoft Copilot users in multiple regions may encounter delays or freezing while awaiting a response.
Current status: We’ve confirmed that our remediation efforts indicate the service has returned to a healthy state. We’ll maintain close monitoring of service telemetry to ensure the issue is completely resolved.
Next update by: Saturday, March 1, 2025, at 6:30 AM UTC

Title: Microsoft Copilot users in multiple regions may encounter delays or freezing while awaiting a response
User impact: Microsoft Copilot users in multiple regions may encounter delays or freezing while awaiting a response.
Current status: We’ve confirmed that rebalancing the affected infrastructure has improved service health. We’ll continue to monitor service telemetry to assess any potential impacts as remediation efforts progress.
Next update by: Saturday, March 1, 2025, at 5:30 AM UTC

Title: Microsoft Copilot users in multiple regions may encounter delays or freezing while awaiting a response
User impact: Microsoft Copilot users in multiple regions may encounter delays or freezing while awaiting a response.
Current status: We’re continuing our investigation to determine the cause of the delays and rebalancing the affected infrastructure to reduce errors. In tandem we’re developing a targeted code change intended to optimize the service.
Next update by: Saturday, March 1, 2025, at 4:30 AM UTC

Title: Microsoft Copilot users in multiple regions may encounter delays or freezing while awaiting a response
User impact: Microsoft Copilot users in multiple regions may encounter delays or freezing while awaiting a response.
Current status: We're currently investigating the cause of the delays but have restarted the service in previously affected regions, which appears to have provided some relief. We'll continue to monitor service status to confirm restoration is completed.
Next update by: Saturday, March 1, 2025, at 3:30 AM UTC

Title: Investigating user reports of Microsoft Copilot issues
User impact: We don't have detail on impact yet. We're seeing an increase in user reported issues above our alerting threshold.
Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings.
This communication serves as a preliminary notification about a potential issue affecting your service.