Outage in Microsoft Office 365

Users may be unable to access or use the Microsoft Copilot service

Resolved Major
April 29, 2025 - Started 6 months ago - Lasted about 1 hour

Incident Report

We've completed a set of mitigation steps and service may begin returning to users who were previously unable to use Copilot. We're continuing to monitor the service to ensure the issue is fully mitigated.

Need to monitor Microsoft Office 365 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
6 months ago - at 04/30/2025 03:16AM

Title: Users may be unable to access or use the Microsoft Copilot service
User impact: Users may be unable to access or use the Microsoft Copilot service.
Current status: We've completed a set of mitigation steps and service may begin returning to users who were previously unable to use Copilot. We're continuing to monitor the service to ensure the issue is fully mitigated.
Scope of impact: Some users attempting to use Copilot are affected.
Next update by: Wednesday, April 30, 2025, at 5:00 AM UTC

6 months ago - at 04/30/2025 03:02AM

Title: Users may be unable to access or use the Microsoft Copilot service
User impact: Users may be unable to access or use the Microsoft Copilot service.
Current status: We're investigating reports that indicate users are unable to access Microsoft Copilot. We're investigating to determine if there is an issue and will update this message shortly with our latest findings.
Next update by: Wednesday, April 30, 2025, at 3:30 AM UTC

Latest Microsoft Office 365 outages

Users may be unable to access the Microsoft Whiteboard service through the web and receive an error - 10 days ago
Some users can't access content shared from other users' iOS devices due to permission errors in Microsoft Teams Free - 10 days ago
Users intermittently can’t publish or share in the Microsoft Copilot (Microsoft 365) agent builder - 20 days ago
Access or performance issues with Outlook.com or OneDrive service - 26 days ago
Potential issues accessing Outlook mailboxes through one or more connection methods - 26 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook