Outage in Microsoft Office 365
Users may be unable to access or use the Microsoft Copilot service
Resolved Major
April 30, 2025 - Started 22 days ago
- Lasted about 1 hour
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Outage Details
We've completed a set of mitigation steps and service may begin returning to users who were previously unable to use Copilot. We're continuing to monitor the service to ensure the issue is fully mitigated.
Latest Updates ( sorted recent to last )
22 days ago - at 04/30/2025 03:16AM
Title: Users may be unable to access or use the Microsoft Copilot service
User impact: Users may be unable to access or use the Microsoft Copilot service.
Current status: We've completed a set of mitigation steps and service may begin returning to users who were previously unable to use Copilot. We're continuing to monitor the service to ensure the issue is fully mitigated.
Scope of impact: Some users attempting to use Copilot are affected.
Next update by: Wednesday, April 30, 2025, at 5:00 AM UTC
22 days ago - at 04/30/2025 03:02AM
Title: Users may be unable to access or use the Microsoft Copilot service
User impact: Users may be unable to access or use the Microsoft Copilot service.
Current status: We're investigating reports that indicate users are unable to access Microsoft Copilot. We're investigating to determine if there is an issue and will update this message shortly with our latest findings.
Next update by: Wednesday, April 30, 2025, at 3:30 AM UTC
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